Join the Empower Physio and Wellness Team

  • About the role:

    We are looking for a motivated and eager physical therapist to join our team at Empower Physio and Wellness! Cultural alignment is super important for us to ensure that we maintain an excellent work environment and work towards our high-level mission. 

    The mission of Empower Physio and Wellness is to provide trauma informed, resilience focused, hope infused care. We intentionally create a safe, encouraging, and hope-infused space in which we empower clients to overcome pain and limitation while building resilience and confidence in their body’s ability to move.

    Empower Physio and Wellness operates within the biopsychosocial model, meaning that the wellness of each client’s mind, body, spirit, environment, and lifestyle are taken into consideration to encourage holistic wellness. Each client’s treatment plan is tailored to him/her as a unique person, in alignment with his/her goals. Honest and uplifting interactions between physical therapist and client are expected; there is no tolerance for physical therapist words or actions that hinder the healing process. 

    There is a high standard of care that includes accurate diagnosis, comprehensive treatment, exercise programming that is appropriate yet challenging, continual assessment at each visit, excellent listening skills, and celebrating client wins along their journey to recovery. Physical therapists who join the team are expected to uphold this standard of excellent care.

    What’s in it for you?

    If you’ve read through our website, you can tell how much we care about our clients. But it isn’t just them we care about…each team member is so important to us. That’s because the only way to provide such amazing client care is with an amazing team. 

    Dr. Steph loves pouring into her team. From birthday lunches, to celebrating goals with things like pedicures, adventure parks, and stained glass classes, creating a culture where everyone feels valued and appreciated is the standard. Clinical and life mentorship is also a big part of this, whether it’s 1:1 coaching meetings or group continuing education classes, developing the team as both a person and a professional is a priority.

    As a member of the Empower Physio and Wellness team, you will grow as a person, as a physical therapist, and have a lot of FUN along the way.


    Requirements

    • Doctor of Physical Therapy or Masters of Physical Therapy degree from an accredited university

    • Passing of the National Physical Therapy Exam (NPTE)

    • Physical Therapy license in the state of Ohio that is active and in good standing

    • Certified in dry needling

    • Enjoys treating head, neck, jaw, spine, and general orthopedics

    Job Description and Expectations

    • Evaluate and treat clients within the physical therapy scope of practice. Must practice in alignment with the Empower Physio and Wellness treatment model and standard of care. This includes:

      • Establishing an accurate PT diagnosis with a robust subjective history and tailored objective examination.

      • Providing individualized treatment utilizing the test-retest model.

      • Providing education to address lifestyle factors affecting a client’s symptoms.

      • Taking into consideration traumas and mental/emotional stressors the client may have experienced or is currently experiencing.

    • Must have taken the appropriate continuing education to perform dry needling OR complete dry needling education within the first three months of employment. 

    • Take an active role in marketing and client acquisition to build your caseload. This includes, but is not limited to, hosting workshops, maintaining an active social media presence, and community networking.

    • Managing a physical therapy plan of care and ensuring proper follow up care is scheduled.

    • Provide home exercise programs (HEPs) and fitness programming to clients as appropriate.

    • Complete all treatment notes within 24 hours of the appointment.

    Job skills required

    • Compassion

    • Empathy

    • Attention to detail

    • Eagerness to learn

    • Positivity and encouragement

    • Self awareness

    • Intrinsic motivation

    • Takes initiative

    • Commitment to personal development

    • High-level clinical reasoning

    • Strong interpersonal communication skills

    • Creative problem solving

    • Willingness to step outside comfort zone

    • Resourcefulness

    • Effective time management

    Training and support provided

    • For new grads, an extensive onboarding process will be provided to hone your clinical reasoning skills.

    • Training will be provided on how to use our electronic medical system and any other system required to complete job requirements. 

    • Thorough training on how to practice within the Empower Physio and Wellness model of care will be provided.

    • Continual support from Dr. Stephanie Duffey and the rest of the team is available so that you succeed in this role while developing your clinical skills. Personal and professional development are super important to us, and we are here to help you with this!

    If this sounds like you, we would love to hear from you. Come find your place with a team that's redefining what a personal, elevated healing experience looks like.

    To Apply: Send cover letter and resume to chelsea.empowerphysio@gmail.com


  • About the Role

    We're on the hunt for a true gem, a unicorn, the kind of person who doesn't just fill a role but elevates it. If you're a natural connector who lights up a room, someone who takes ownership like it's second nature, and someone who believes client experience should feel personal rather than transactional, we want to meet you.

    The Client Experience & Community Outreach Manager is the face and driving force behind how our clinic connects with clients and the community. This role blends relationship-building, sales, scheduling, and marketing into one dynamic position. You'll be the person who makes sure every client feels valued from their first interaction through their entire care journey, while also growing our presence in the community and driving new business.

    This is a role for someone who thrives on autonomy, takes full ownership of their work, and genuinely enjoys building relationships. You'll wear multiple hats, and no two days will look the same. Our practice is growing, and we would love nothing more than to have you on the team.

    Key Responsibilities

    Client Experience

    • Serve as the primary point of contact for clients, ensuring a warm, professional, and consistent experience at every touchpoint

    • Manage scheduling to optimize both client convenience and clinic flow

    • Proactively identify friction points in the client journey and implement solutions

    Sales

    • Convert inquiries and leads into scheduled appointments

    • Build trust with prospective clients through confident, clear communication

    • Identify opportunities to introduce clients to additional services

    Marketing & Community Outreach

    • Support and execute marketing initiatives, including content, campaigns, and promotional materials

    • Build and maintain relationships with local businesses, healthcare providers, wellness facilities, fitness studios, and community organizations

    • Represent the clinic at community events, health fairs, and networking opportunities

    • Develop referral relationships that drive sustainable client growth

    Operations

    • Manage day-to-day workflows using ClickUp, Jane, and Google Suite

    • Maintain accurate, detailed records of client interactions and outreach activities

    • Track and report on outreach and marketing efforts

    Who You Are

    • Confident and well-spoken, comfortable representing the clinic in front of clients and the community

    • Highly detail-oriented with a strong memory for names, faces, and client history

    • A proactive thinker who anticipates needs rather than waiting for instructions

    • Autonomous and intrinsically motivated, able to manage your own workload without heavy oversight

    • Someone who takes high ownership over tasks and follows through reliably and completely

    • Disciplined and accountable, with strong organizational habits

    • An excellent communicator with strong relational and interpersonal skills

    • Personable, empathetic, and genuinely interested in people

    • A high achiever who takes pride in doing things well

    • Creative, with the ability to bring fresh ideas to marketing and outreach efforts

    Qualifications

    • Minimum  of 2 years of experience in client-facing, sales, or marketing roles (healthcare or wellness industry experience preferred)

    • Experience with practice management or scheduling software (Jane App experience a plus)

    • Proficiency with ClickUp, Google Suite, or similar productivity tools

    • Strong written and verbal communication skills

    • Ability to work independently and manage multiple priorities

    What We Offer

    • A collaborative, mission-driven team environment where your work genuinely matters

    • A front-row seat at a growing, trauma-informed practice doing healthcare differently

    • Room to grow and shape a role that's central to the clinic's success

    • A positive, supportive team culture

    • Fun team celebrations including birthday lunches, wellness outings, adventure activities, and more

    • Mentorship opportunities to facilitate personal and professional growth


    If this sounds like you, we would love to hear from you. Come find your place with a team that's redefining what a personal, elevated healing experience looks like.

    To Apply: Send cover letter and resume to chelsea.empowerphysio@gmail.com